Solutions / Custom software

Integrations and automation

The tools you already use, such as your CRM, accounting and online store, pass data to each other, so nobody re-types it.

How we deliver it

• We trace where the same data gets entered twice.
• We connect the systems through their APIs, with failures reported rather than silently dropped.
• Each integration is documented and monitored.

How it works

An integration is only worth having if people can stop checking it. That means three things, whatever carries the data: every piece of data has one system that owns it, a failure is reported rather than silently dropped, and a retry never creates a duplicate. We pick the lightest approach that delivers those, for each flow.

What changes for the team

Data is entered once, where it belongs, and every system that needs it is updated without anyone retyping it. The mistakes that used to surface at month end are reported the day they happen. When the work itself needs a home, not just a connection, that is an internal tool.

One owner per piece of data

When two systems can both change a customer’s address, they eventually disagree. So we decide, field by field, which system owns each piece of data. The others receive it and never overwrite it. That single rule removes most of the conflicts integrations are known for.

When something fails

Every integration fails eventually: a system is down for maintenance, or someone enters data the other side rejects. What matters is what happens next.

What decides it

What breaks if it stops

A flow nobody would notice for a week can live on a connector. One that holds up invoices or orders needs retries, alerts and someone watching.

How fast data must arrive

Nightly is often enough. When other systems must see a change within seconds, that is realtime data sync.

Volume

A handful of records a day fits an automation service. Thousands an hour usually do not, either on reliability or on the bill.

What the systems allow

Each tool’s interface and its limits decide what is possible: some cap how many calls you can make, some do not report changes at all.

The data involved

Customer and financial data decide where an integration may run and which service may see it in transit.

Hand over or run

Your choice, per solution. We hand it over with documentation your team can work from, or we keep it running: upgrades, monitoring and incidents, with one of us on call 24/7.